Returns Explanation and Request Form
To request to have unwanted goods picked up from your school, please complete this form and click on the Submit button. 

You may use this form to request a pick up of goods to be returned to School Supplies. Alternatively please call our Customer Services Team on 0800 577 700

Returned goods will only be accepted if the return request is agreed to by School Supplies and each carton has the School Supplies generated Return Advice Number affixed.

To view the full Returns Terms and Conditions, click here.

If School Supplies agrees to accept the return of the goods, you will be faxed a Return Advice Number document. Please attach a copy of this document securely to the outside of each carton or parcel prior to collection.

The goods must be in a saleable condition and unopened with no damage to the product outers. Please do not write on the product outers or attach documents directly to them. Instead, please either wrap the items to make a parcel or pack them in a carton.

The goods must be ready for collection at your front office/reception.

School Supplies will arrange for collection of goods within 3 working days of approval of the return request.


Fields marked with an asterisk (*) must be completed. When the form is complete, please click on the Submit button.
   
Are the goods for return in a saleable condition and unopened with no damage to their product outers? Yes No
Are the goods for return securely packed in cartons or parcels? Yes No
Are the goods ready for collection at the front office? Yes No
   
First Name *
Last Name *
Phone  
Fax  
Email *
Customer/School Name *
Customer Number *
Original Invoice Number(s) *
   
Details of Goods
PRODUCT CODE QUANTITY DESCRIPTION
 
Reason for Return (Please check appropriate boxes)
   
Ordered Incorrectly
Accidental Duplicate order
Not suitable/no longer required
On inspection/approval
Product not ordered
Incorrect item sent
Damaged on arrival
Faulty goods
Other
If other was chosen, please give details
   
Comment
Number of cartons/parcels for pickup *
   
If you do not wish to use this form for a return authorisation, please call our Customer Services Team on 0800 577 700